Routine – 2 days in advance

Urgent – Same day when possible, otherwise following day.

1-888-803-4947 Access2Care Transportation or

Blue Cross Complete Customer Service at 1-800-228-8554 M-F 8:00 a.m. – 5:30 p.m.

Transportation requests must be submitted at least 24 hours in urban areas and 48 hours in rural areas prior to the appointment

Customer Service at 888-327-0671(to request same or next day transportation needs.)

Call 1-800-821-9369 to arrange non-emergent transportation including gas reimbursement, public transportation, and sedan service.

Logisticare line – Schedule 72 hours in advance (business days for scheduling) Will transport on Saturdays and Sundays.

Same day trip within 2-4 hours can be arranged when possible, Contact Deborah Johnson. Deborah Johnson 248-925-1813 (Urgent Transportation Contact) Examples for urgent care: Wound care, dialysis related care AVF/AVG, vascular procedures, hospital follow-up, high fever, etc…

Routine care 4-5 business days notice – Members can call 1-888-975-8102 Urgent Care Services – 1-888-975-8102

Priority Health will make every attempt to schedule same day pick-up or within 24 hours if Vendors are available.

Transportation line at 1-800-826-2862 ext 403 or 313-871-6408 Routine care – 4 days

Urgent care – CSHCS member Notification time is 24 hours, but MTM will accommodate same day request when possible.

Routine care 4 business days – 1-877-892-3995 transportation vendor (Access2Care)

Urgent care – Possible within 24 hours if available